Need Help? Contact Us

If you have any questions, comments or need additional information on our products & services, please contact us by email (preferred) for faster response. Emails are answered periodically through out the day.

Biologix Solutions LLC
Email (For faster reply please email)
Phone: (630) 984-0093 (Monday to Friday 9 am to 6 pm CST)

Training Links (Downloadable Items): If you just signed up for the online training and have not received automated system generated email with training link (Reasons: Either you provided incorrect email address OR sometimes email with automated system generated training link may be caught by email filters or rejected by recipient’s email server, so please be sure to check the Bulk/Junk/Spam folders of your email accounts as well) in your email account, please contact us by email and we will be happy to reply back with training link for you to access the course.

Course Completion Certificates: Printable (PDF) course completion certificates are sent by email within few hours (within 24 hours) of score submission. If it has been over 24 hours since you have submitted your score, please send us an email with your information and we will be happy to reply back with your course completion certificate.

AOL email users: Please check your spam/junk folder before sending any request. AOL is known to send emails with attachment or links in spam/junk folder.

Credit/Debit Card Payment not go through? These could be some of the reasons why your payment didn’t go through:

  • Your card issuer might be having technical issues that prevent us from requesting an authorization on your card.
  • Your card issuer might block the payment for security reason as it doesn’t fit your regular spending pattern.
  • Your card is not activated for online payments.
  • There could be a sending limit on your card that has been exceeded.
  • The network you’re using to make the payment is not secure or unstable.

Please call us at 630-984-0093 and we can try to process your payment on phone.