Blog Archives

How credit card charge will appear on my card statement?

Your credit card charge will appear as  ” BIOLOGIX SOLUTIONS ”  or ” BLXTRAINING

Warning: If you dispute charge as an unauthorized with your credit card company, you will be responsible to pay chargeback fee + course fee to access course and receive course completion certificate. If you have already accessed the course and receive the certificate, we will cancel the certificate and notify respective state/local licensing authorities of cancellation of certificate/credit and also remove reported credit to the State licensing board.

 

How secure is the Biologix Solutions’s website payment processing?

Biologix Solutions uses the Secure Sockets Layer (SSL) protocol to safeguard your sensitive personal information, including your credit card number, during online transactions. SSL protocol is the industry’s accepted form of encryption and it provides the highest level of protection possible for Internet communications. Using this widely accepted form of encryption, your transaction is secured from your personal computer / mobile device. If you have trouble purchasing securely at our website, then you may be behind a firewall or using a proxy server that doesn’t allow for secure transactions. If that is the case, then you may phone your order.

Why won’t my payment go through?

There are several reasons a payment may not go through. To help protect your account, our credit card processor (PayPal) uses a complex screening process for payments. This helps prevent lost or stolen financial information from being used for unauthorized transactions. Occasionally, payments that don’t go through could be tied to a specific issue with your bank or card. Contact your bank or card issuer to figure out why the payment is not going through.

Do i need Login ID and Password?

NO, you do not need login ID and Password. You do not need to create an account to access course/s. Your course access link comes to you by email provided with participant registration information. Please check your email (including spam/junk folder) for downloadable training link. All courses are 100% online and you will receive everything by email.

Do I need to be connected with internet all the time while taking course?

Yes, your PC/Mac/Mobile device must always be connected with Internet while taking the course. Your personal information with test score is recorded in real-time and transmitted automatically upon completion in to our score recording system. Your score will not be recorded if you are not connected with Internet.