Where is my course completion certificate?

In most cases, your printable course completion certificate arrives by email within 24 hours of successful completion of course and test. If your score comes without personal information (required to begin the test), system will not be able to match it with the student registration database, and no certificate will be issued.

Common reasons for not receiving certificate:

  • Incorrect email provided with the test score.
  • Email address is not matching with the student registration database.
  • Score submitted without personal information (required to begin test)
  • Spam/Junk Filter: Strong privacy setting blocks automated email with attachment.

When to contact: If you have not received your certificate within 24 hours, please check your junk/spam folder before contacting us. Please send email (admin@blxtraining.com) with your information (Name, Email, Course Completed, Completion Date etc.), for us to retrieve your score from the system and issue course completion certificate.