Bystander Intervention Training | Biologix Solutions

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Please enter Full Legal Name (First and Last Name) to be printed on the certificate. Must provide full licensee number (e.g. RN283757, DN24868 etc.) with pre-fix for timely reporting to CE Broker.

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Bystander Intervention Training

Question 1:

What is a safe first step if a healthcare worker witnesses harassment but feels unsafe intervening directly?

A) Join in to blend in

B) Resign from their job

C) Remain silent because this is safer for all involved

D) Delegate intervention to a supervisor or authority figure

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Bystander Intervention Training

Question 2:

What is a bystander?

A) A person who causes harm

B) Someone who observes a situation but is not directly involved

C) A trained crisis responder

D) A supervisor who initiates intervention

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Bystander Intervention Training

Question 3:

An active bystander is someone who chooses to step in when another person is at risk of harm.

A) True

B) False

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Bystander Intervention Training

Question 4:

Which of the following actions is an example of an active bystander using the “Distract” method?

A) A nurse yells at a colleague for using a racist term

B) A pharmacist ignores inappropriate jokes being told by a coworker

C) A nurse aid overhears a coworker making uncomfortable, targeted remarks toward a new employee. She says, “Sorry to interrupt—can I borrow you for a quick patient check?”

D) A social worker calls security when an angry employee makes threats to coworkers.

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Bystander Intervention Training

Question 5:

All of the following are examples of DIRECT actions by an active bystander EXCEPT:

A) Disapproving look toward the aggressor

B) Pretending to see a spider on the wall to break the tension

C) Asking the target of hateful banter if they are “okay” immediately

D) Confronting the aggressor right away, stating “STOP” firmly

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Bystander Intervention Training

Question 6:

What is a potential consequence of NOT addressing bullying or harassment?

A) Increased staff engagement

B) Higher staff satisfaction and retention

C) Enhanced productivity and patient care

D) Psychological harm, higher staff turnover, poor morale among team members, and communication breakdown

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Bystander Intervention Training

Question 7:

Which of the following is a possible consequence of workplace violence?

A) Improved employee satisfaction

B) Enhanced work performance

C) Lower productivity

D) Positive team building

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Bystander Intervention Training

Question 8:

Being an active bystander always involves confrontation.

A) True

B) False

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Bystander Intervention Training

Question 9:

Which of these is considered a form of coworker WPV?

A) Verbal Abuse

B) Threats

C) Bullying

D) All of the above

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Bystander Intervention Training

Question 10:

Which organizational factors increase the risk of WPV?

A) Sufficient staffing

B) Increased workload and bureaucratic demand

C) Opportunities for career advancement

D) Clearly communicated expectations and behavioral boundaries

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Bystander Intervention Training

Question 11:

Which of the following is a defusing/de-escalating tactic to use when an individual becomes angry and volatile?

A) Calmly reframe the situation to reduce the person’s sense of threat or urgency

B) Explain that they have a mental illness and imagine it all

C) Use a loud, firm voice

D) Retaliate by threatening violence

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Bystander Intervention Training

Question 12:

Which of the following is a possible reason for the underreporting of WPV?

A) Overly complicated and time-consuming reporting procedures

B) A lack of institutional policies, procedures, staff training, and support

C) Fear that reporting will reflect poorly on the employee

D) All of the above

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Bystander Intervention Training

Question 13:

Which piece of legislation requires all employers to provide a work environment "free from recognized hazards that are causing or are likely to cause death or serious physical harm.”?

A) Whistleblower Protection Act

B) Hazard Communication Standard (HCS)

C) Union Protection Act

D) The General Duty Clause Section 5(a)(1) of the Occupational Safety and Health Act of 1970

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Bystander Intervention Training

Question 14:

How can individuals actively participate in reducing various types of violence?

A) Report suspicious behavior to supervisors and appropriate agencies

B) Join an advocacy group or support legislation that aligns with their values and goals to raise awareness

C) Educate friends, family, community members, and patients on violence advocacy organizations

D) All of the above

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Bystander Intervention Training

Question 15:

What type of violence is the most common in healthcare settings?

A) Type 1: Criminal Intent

B) Type 2: Client/Patient/Customer

C) Type 3: Lateral Violence (Worker on Worker)

D) Type 4: Personal Relationships

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